01
Before you own
- Furnishing and launch-range input
- Guest-capacity and quick-turn planning
- Local compliance and vendor questions
- Operating-cost inputs for Ed’s property analysis
Lisa Craft Property Concierge
The home stays yours. The local details get handled.
A relationship-led model for remote owners who want capable local hands without surrendering control of their Airbnb or Vrbo account.
The operating principle
Personal service without a percentage-management layer.
You control the listing, rates, reservations, guest relationship, and money.
Lisa supplies the local preparation and turnover layer: helping shape the home, organize what each stay requires, and connect owners with people who can solve mountain-property problems.
A local point of contact
A home feels cared for when the details have a person behind them.
Lisa’s service is practical and personal: helping owners anticipate what a mountain home needs, make arrival easier, and connect with trusted local help when the property is theirs but the day-to-day is not.
02
Before the first stay
- Mountain-appropriate furnishing guidance
- Linens, towels, bulbs, supplies, and duplicates
- Guest-ready copy and amenity recommendations
- Approved vendor scheduling and setup coordination
03
Between stays
- Whole-home turnover cleaning
- Linen service and supply reset
- Visible issue reporting
- Coordination with owner-approved local trades
04
For the arriving guest
- Optional food stocking by separate request
- A thoughtful, ready-to-arrive feel
- Seasonal preparation details
- No obligation to purchase concierge extras
Earlier operating model
Confirm the current scope before relying on a price.
The terms below reflect earlier discussions, not a current quote. Confirm current fees, coverage, capacity, taxes and platform treatment in a written owner agreement.
GUESTPays the owner’s cleaning fee with the reservation
→OWNERCollects booking funds and keeps platform control
→LISAInvoices the owner for each completed turnover
The earlier model described no separate monthly coordination fee for the defined concierge scope, with turnover cleaning at $300 per completed stay. The owner may include a cleaning charge within the booking platform’s guest pricing and remains responsible for Lisa’s invoice and all approved vendor invoices. That earlier model described no percentage-management fee or vendor markup. Confirm whether optional food stocking and these terms are currently offered for the property.
Clear boundaries build trust
What this service is—and is not.
- Concierge consulting
- Guest-ready preparation
- Turnover cleaning
- Local vendor coordination
- Practical owner education
- Control of your booking account
- A promise of rental income
- Legal, tax, or licensing advice
- A hidden vendor markup
- Permission to operate where rules prohibit it
Prepare for the ownership conversation
Give every property task a clear scope.
Use the owner-readiness and winter guides before asking for a service proposal. Availability and terms require confirmation for your property.
Open the owner worksheetOrganize my owner questionsBuying with Ed?
Add an operating conversation before you make the offer.
Lisa’s input can help expose setup, stocking, turnover, and local-service realities while the purchase decision is still flexible.