LISA CRAFT · OWNER CONCIERGE

A little local help.
A home that feels
cared for.

For the home you have—or the one you’re considering. Personal attention to the practical details, so there’s more room to enjoy being here.

Let’s talk about your home

Before you buy. Between visits. When you need a different kind of help.

Lisa Craft enjoying a winter day at a mountain hot spring
Meet Lisa. A familiar face, a little local perspective.

START WHEREVER YOU ARE

Your home.
Your own way of using it.

Some people are planning their first stay. Others want help with a home they’ve owned for years. You don’t need to have bought with Ed to talk with Lisa.

01

Thinking about buying?

Bring Lisa into the conversation before you purchase. Talk through furnishing, setup, and what it could take to prepare the home for your plans.

02

Already have a home here?

Tell her how you use it, who comes to stay, and which day-to-day details you’d like help with—even if you’ve never arranged local help before.

03

Ready for a different arrangement?

If your current management or care isn’t the right fit, start with what you wish were easier. Lisa can help you explore whether her services match what you need.

The Craft family’s two Saint Bernards resting beside their fireplace
A quiet moment at the Crafts’ home.

THE LITTLE THINGS ARE PERSONAL

A welcome you
can feel.

Fresh beds. Warm blankets brought out for winter. Hot chocolate ready after a day in the snow.

These are the kinds of details Ed and Lisa talked about in their September conversation. They start with the people coming through the door, and what will help them feel at home.

Tell Lisa what matters to you. Together, you can talk through the attention your home needs, the way you like things done, and the help available.

Explore the practical details

PERSONAL CARE, PRACTICAL HELP

Make a plan that fits the home.

Start with the work you need. Lisa will confirm the services, location, availability, responsibilities and pricing for your property.

Prepare for a stay

Furnishing guidance, linens and supplies, and the small setup decisions that make a home easier to use.

Get ready for next time

Cleaning, laundry and supply resets, with a clear plan for reporting visible issues between stays.

Find the right local help

Seasonal questions and local vendor contacts. Agree separately on any scheduling, coordination or emergency coverage.

What can we discuss before a purchase?

Furnishing and setup costs, guest capacity, supplies, turnover needs and local-service questions can all affect how a home will work for you. Lisa’s practical input can sit alongside Ed’s property analysis while the purchase decision is still open.

Confirm local rules, permits and professional advice separately. A care conversation does not establish rental eligibility or promise rental income.

How much control do I keep?

The published concierge approach leaves you in control of your listing, rates, reservations, guest relationship and money. You approve vendor work and pay vendors directly. Lisa’s agreed preparation and turnover work is a separate scope.

Discuss what should stay with you, what help you need, and any responsibilities your current provider handles before changing arrangements. Concierge help does not automatically replace full property management.

What about seasonal needs and thoughtful extras?

Talk about winter linens, arrival supplies, furnishing needs and optional food stocking. The personal touches described above are examples from Ed and Lisa’s conversation, not a standard package included for every home.

Vendor introductions and vendor scheduling are different tasks. Confirm who makes calls, approves work and pays. Vacant-home checks and emergency response also require a specific arrangement.

Read the fuller service outline and earlier pricing context

Earlier service discussion—not a current quote. The original outline is preserved below so you can explore the detail. Lisa must confirm today’s scope, fees and availability for your property.

01

Before you own

  • Furnishing and launch-range input
  • Guest-capacity and quick-turn planning
  • Local compliance and vendor questions
  • Operating-cost inputs for Ed’s property analysis
02

Before the first stay

  • Mountain-appropriate furnishing guidance
  • Linens, towels, bulbs, supplies, and duplicates
  • Guest-ready copy and amenity recommendations
  • Approved vendor scheduling and setup coordination
03

Between stays

  • Whole-home turnover cleaning
  • Linen service and supply reset
  • Visible issue reporting
  • Coordination with owner-approved local trades
04

For the arriving guest

  • Optional food stocking by separate request
  • A thoughtful, ready-to-arrive feel
  • Seasonal preparation details
  • No obligation to purchase concierge extras

Earlier operating model

Confirm the current scope before relying on a price.

The terms below reflect earlier discussions, not a current quote. Confirm current fees, coverage, capacity, taxes and platform treatment in a written owner agreement.

GUESTPays the owner’s cleaning fee with the reservation
OWNERCollects booking funds and keeps platform control
LISAInvoices the owner for each completed turnover

The earlier model described no separate monthly coordination fee for the defined concierge scope, with turnover cleaning at $300 per completed stay. The owner may include a cleaning charge within the booking platform’s guest pricing and remains responsible for Lisa’s invoice and all approved vendor invoices. That earlier model described no percentage-management fee or vendor markup. Confirm whether optional food stocking and these terms are currently offered for the property.

Clear boundaries build trust

What this service is—and is not.

IT IS
  • Concierge consulting
  • Guest-ready preparation
  • Turnover cleaning
  • Local vendor coordination
  • Practical owner education
IT IS NOT
  • Control of your booking account
  • A promise of rental income
  • Legal, tax, or licensing advice
  • A hidden vendor markup
  • Permission to operate where rules prohibit it

ED AND LISA CRAFT

Local perspective.
Working together.

A property decision and its everyday details often belong in the same conversation. Ed and Lisa work together as your plans take shape—before a purchase, as you prepare a home, or when your needs change.

You can start with Lisa’s services without buying or selling. When a property conversation would help, Ed is here too.

Talk with Ed about buying or selling
Ed and Lisa Craft together on a Colorado ski day

LET’S START WITH YOUR HOME

What would make it
easier to enjoy?

Tell us where the home is, whether you own it or are considering it, and what you’d like help with.

Email the team about Lisa’s services

Opens your email app to edcraftgroup@gmail.com.
This is the team inbox. Sending an email starts a conversation, not a service booking.